Patient Testimonials

I have been a patient of Doctor Kates for almost 20 years and see him 2 or 3 times a year primarily in Chelmsford and on occasion in Worcester. Dr. Kates has taken excellent care of me over the years and I very much appreciate his skill and kindness. I should also note the front office folks in both Chelmsford and Worcester are a pleasure to work with. They are always helpful and willing to help. Together Dr Kates and his team are the gold standard for a medical office.

Thank you Dr. Kates for taking great care of my needs. A special shout out to his staff Nia, and Natacha! As a front desk person myself, great customer service is essential to the flow of the office. Thank you so much for taking the time to explain my concerns and questions. You Rock!

Dear Dr. Kates - I just wanted you to know, which I'm sure you already do, how awesome a staff you have! I've been to a lot of doctor's offices in my 41 years and not all of them are as pleasant as the girls at the front desk. Please let them know how much I appreciated the way they took care of me.

Dr. Kates - Thank you for making my summer a much more enjoyable experience. I admire your talent and am a grateful beneficiary of it.

Dear Dr. Kates - This thank you note is long overdue. I want to thank you so much for taking such good care of my mom. You have been very kind to her over the years, and I appreciate your kindness and concern for her so very much. My mom has mentioned on several occasions how nice you are and that you always look so neat! You really care about your patients. Thank you again Dr. Kates for your expertise and kindness.

Dear Dr. Kates & Stephanie - I don't know when "Doctors Day" is but when I saw this card at the Hallmark store I thought of the both of you! Words cannot begin to thank you for the care and concern you have always shown to me. Skin cancer is a scary thing but knowing I am in good hands has always helped me get through. You both take the time to listen to me and that means a lot! I'm really grateful to be a patient under your care.

Dear Dr. Kates - Just wanted to thank you for the great job you did on my face and especially for your kindness and compassion when it was really needed. I just can't say enough about you and your staff. Thanks again.

Dr. Kates - I would just like to thank you for everything. I hope you know how much your patience and compassion means to me. You take wonderful care of my family and me and for that I also thank you. -Your much appreciative patient, Katie

Dear Dr. Kates - From start to finish you took control of this dreaded melanoma. In the end you told me that the result was perfect with an excellent prognosis. That was when I went from despair to elation. You healed me and I thank you. When you modestly told me that you were just doing your job, my thought was that you did an excellent job with precision and mastery.